UPDATED: January 1, 2024

 

Called and Commissioned understands and respects your concerns about privacy and is committed to providing you with a safe online experience. The information below describes the type of information we collect, how it is used, and the steps we take to protect your personally identifiable information. This policy applies only to website or phone orders. Periodically, we may update our Privacy and Security policies and encourage you to check this section for any changes.

 

1: WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. Any visitors who do not want their personal information collected online are offered the opportunity to not submit such information to www.calledandcommisioned.com. We also offer the option for you to place your order by telephone.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

 

2: CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@calledandcommissioned.com.

 

3: DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

4: SHOPIFY

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. 

Payment:

Called and Commissioned has carefully selected a third-party service provider to transmit and manage credit card transactions. This third party service provider is compliant with the Payment Card Industry Data Security Standard ("PCI DSS"), the bankcard industry’s most stringent security standard. Security measures include physical, electronic, and procedural safeguards; sophisticated security monitoring tools; documented security policies; use of strong encryption for transmissions of order Information; restricted access of personally identifiable information; and periodic security audits by third party security experts.

If you choose a direct payment gateway to complete your purchase, then Shopify Payments stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

 

5: THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Social Media Features and Widgets:

Our Web site includes social media features, such as the Facebook Like button and widgets, such as the Pin It button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

 

6: SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

7: COOKIES

A “cookie” is a small amount of data sent to your browser from a website server that may be stored on your computer’s hard drive. When you visit our website, this site may store a “cookie” or similar file on your computer. This information may be used for general purposes such as providing you with more personalized service, storing your zip code, and even helping us track our website visits and traffic patterns.

Most Internet browsers allow users to exercise control over such files on their computers by blocking them, erasing them, or possibly notifying users when such a file is stored. We encourage you to refer to your Internet browser’s instructions to learn about those functions and options.

 

8: AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Calledandcommissioned.com is intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to Calledandcommissioned.com. We will promptly delete any personal information from a person under the age of 13 should we discover that we have collected such information from a person under the age of 13 without verification of parental consent. If you believe we may have collected information from a person under the age of 13, please promptly contact contact@calledandcommissioned.com so we can make the correction.

 

9: CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@calledandcommissioned.com.